Privacy Policy

Keeping Your Data Safe

Personal Information

To effectively meet your needs as our customer, we will ask for some personal details, this will include –

  • Name
  • Address
  • Email Address
  • Phone Number

This information is stored on the servers of our website management company, on paper records, and locally on our systems.

All of the above services are fully GDPR compliant and every effort is made to keep your information secure at all times.

Please note that if you communicate with us via Facebook then you should also familiarise yourself with their privacy policy.

Communications

We will only use your contact information to communicate with you about matters which directly affect you, or in response to an enquiry.

We will not share your data with any third parties without your express permission, unless we are required to do so by law.

Your Rights

At any time, you have the right to request –

  • A copy of all of your personal information which is being stored
  • To have any of the information updated
  • To have all of your data removed from our systems

In order to carry out any of these requests we will have to ask for confirmation of your identity.

To make any of these requests please get in touch via zoe@thefriendlypetnurse.co.uk

Security Breaches

We take security seriously, and every effort is made to keep your data safe, secure and out of the wrong hands. However, should there be a breach at any time and your data has been involved, both you and the relevant authorities will be contacted directly.

Cookies & Tracking

We use the Google Analytics service to monitor use of this website. Whilst this does not collect any personal information, cookies are used to enable the service.

When you first visit the site, you are given the option to allow either accept or refuse the use of these cookies. You are free to ignore this notice, but if you do select a preference it will be stored for one year via a cookie on your system.

You can read our full cookie policy here.